The Fall 1994 Depository Library Council (DLC) meeting began with
Public Printer Michael Dimario and Shirley Woodrow, Joint Committee
on Printing Staffmember, welcoming the group to the Pacific
Northwest....
Wayne Kelley, Jr., Superintendent of Documents, focused his remarks
on the GPO Access storage facility, after making a few
observations. The current hot topics are the information
superhighway and reinvention. The problem with reinventing is that
in the end, the agency keeps *doing* the same thing, only changing
*how* they do it. The Depository Library Program (DLP) is in the
business of delivering information, that our customers want, when
they need it, in usable formats. It is GPO's goal to serve more
customers, not fewer, to provide more information, not less. The
current climate and budget restraints means that GPO will have to
work with limited resources, which they feel should be put towards
creating the future, not reinventing the past....
GPO is out talking to the agencies to identify products and
customers for the storage facility. In the process, GPO is
learning lots of interesting things. For example, the Department
of Energy currently produces some 15,000 titles per year on
microfiche which they distribute to depository libraries. DOE has
plans to give up microfiche and create electronic images which they
will retain in various labs around the country. The central
facility in Tennessee will maintain the bibliographic files and
library requests will go there. Kelley asked if this was the best
way to serve a depository library inquiry. Other agencies don't
see a need for the GPO storage facility; some agencies think there
is money to be made with electronic information....
Kelley briefly reviewed GPO's activities with the National
Technical Information Service (NTIS). In rules issued by NTIS last
year, depository libraries were mentioned quite fondly. NTIS
currently has a depository beta test system (NTIS Preview Project)
that libraries can monitor to determine what publications not in
the depository program they would like to recieve. GPO asked
Council to look at this system to 1) determine how useful it is,
and 2) when you discover those items that are missing from the DLP,
how would you rate the usefulness of the document itself.
NTIS offerred to provide a microfiche copy of every document that
hadn't come through GPO; it would then be up to GPO to absorb the
cost of reproducing copies for depository libraries. To put it
short, GPO wasn't thrilled with this option. Kelley ended his
presentation by stating that GPO wants to cooperate with NTIS and
eventually will work out a means of doing this.
Jay Young, Director of Library Program Services (LPS), began his
presentation by commenting on the greater amount of recognition and
visibility the DLP has recently received. The issues previously
dealt with by Council and GPO really pale with what we're dealing
with today. Back then, the rough choice was to move to microfiche;
today, the move is to electronic transmission.
Next Young commented on the Electronic Capabilities Survey
conducted in July and August. The purpose of the survey was to
assess the computer equipment environment currently existing in
depository libraries and to get better information on the
capabilities of libraries to handle electronic format products....A
final report will be prepared and disseminated later on.
Highlights include:
Sheila McGarr, Depository Services Chief, discussed a draft
proposed self-study designed for depositories to complete 6 weeks
prior to on-site visits. Council and audience comments were
solicited. The self-study document could be used as a strategic
assessment document to identify issues which need more
investigation. Librarians would review the document on an ongoing
basis to keep it up-to-date; it is not intended as a massive chore
to be undertaken immediately preceeding an inspection. However,
for those that wait to the last minute to do things, LPS
anticipates contacting libraries 3 months prior to a visit and
asking that the self-study document be submitted to GPO 6 weeks
prior to the on-site visit. The inspector would then confirm
what's in the self-study, and identify other actions that still
need to be taken. The inspectors would still have a regulatory
role (identifying areas of strengths and weaknesses), an
educational role (acting as a consultant and making
recommendations), and a communications role (while conducting the
on-site audit).
Robin Haun Mohamed, Depository Administration Branch (DAB) Chief,
reviewed GPO's needs to have a consistent policy for the
distribution of materials in multiple formats for selectives and
regionals. For materials available in both paper and microfiche,
selectives have to choose one format. Not so with electronic
products - except for the U.S. Code. GPO hopes to enforce the one
copy distribution requirement in the future - starting with
publications like the Statistical Abstract, Monthly Catalog, and
Monthly Energy Review.
Council's assistance was requested in developing policy for those
products which tend to appear on NTDB, NESE, etc. Haun-Mohamed
posed the following questions:
Fugitive documents and the relationship to electronic products were
also addressed. Some agencies will provide paper or microfiche,
but not electronic products. The reasons cited are proprietary
software, copyrighted materials, agency determinations that this is
a self-sustaining publication. GPO does rely on the depository
community to alert them to fugitive publications.
Suspended or discontinued documents are a related problem. GPO is
seeing more and more publications being put into a suspended status
or ceasing publication due to staffing or budgetary problems. The
latest example is the Monthly Checklist of State Publications
issued by the Library of Congress....
It has been determined that the 1994 U.S. Code will be distributed
to depositories in either paper or CD-ROM. This issue may come up
again.
Haun-Mohamed also reviewed the findings of the Serial Set Study
Group.... A long term solution would be the production on CD-ROM
as an alternative to paper. It would also allow the
discontinuation of microfiche versions.
Tad Downing, Cataloging Branch Chief, spoke about the status of
their efforts to publish the Monthly Catalog via the GPO locator
and their thoughts regarding publication of CD-ROM and paper
pamphlet editions. Acting on Council's recommendation to produce
an electronic version of the Monthly Catalog, a GPO General Counsel
opinion says that 44 USC 1711 continues to require printing and
distribution in paper pamphlet form!
LPS is about to supplement their initial load of 6 months of
complete Monthly Catalog records on the Locator with an additional
5 months of 1994 data. When the Locator becomes operational, LPS
plans to provide monthly loads. The ultimate objective is to
supplement monthly loads with daily loads.
LPS believes that a CD-ROM edition of MoCat is essential to assure
that records will be available for posterity in a product that
retains a discrete and permanent record of their cataloging for
specific periods of time. Downing feels that a CD-ROM product is
required because during the coming decades the demand for old
records of old publications will diminish to a point when online
access to a database of such records via the GPO Locator would be
impractical. It is proposed that all records in the CD-ROM edition
be complete records whether they are in MARC or non-MARC formats.
In contrast, records in a pamphlet MoCat product should be
abbreviated formats. The chief value of the pamphlet edition would
be its function as an adjunct reference tool. Initial cost
analyses suggest that the cost of the CD-ROM and pamphlet editions
would be cheaper than the current paper edition.
Gil Baldwin, Senior Program Analyst, spoke about the expanded
availability of the GPO Access system to the public. Since passage
of the bill, GPO's goal was to bring GPO electronic information to
the widest possible audience. GPO has two basic strategies for
accomplishing this - 1) by developing a good range of services, and
2) expanding the scope of the GPO Access services available through
depository libraries. Initially, depository libraries were
restricted to one IP address per depository. Depositories can now
obtain up to 10 subscriptions per library. Selection of an online
service through the DLP represents a new paradigm, and entails
several responsibilities on the part of depository libraries:
In addition, GPO has begun the model Gateway project - for
libraries who want to offer public access by linking off-site users
to a campus or local network server either by Internet or dial-up.
The first site was COIN (Columbia Online Information Network). The
University of Missouri, Columbia allocated some of their GPO Access
user ids to COIN in what must be the first virtual selective
housing agreement. Seattle Public Library's Quest system is the
second gateway. Both Gateways use SWAIS. UNC-Chapel Hill is
working on something which will allow the user WAIS access, but
doesn't require the WAIS client be resident on the user's computer.
GPO is currently working with 30 libraries now to establish other
gateways.
Baldwin next outlined the methods of connecting to GPO Access
services - 1) text based SWAIS interface - no graphic files may be
accessed, requires modem, pc, and communications software or 2)
wais - provides full access to all graphic files in the database
and requires a direct connection to the Internet or by using an
Internet service provider and a SLIP/PPP account.
GPO is assembling a complete back-up server to provide
uninterrupted service if the primary server goes down. This back-
up server also provides a platform for installing and testing
software enhancements or new databases without affecting the
performance of the live system.
Judy Russell, Office of Electronic Information Dissemination
Services Director, discussed future plans. Some of the databases
GPO is looking at for inclusion on Access are: Congressional
reports, public laws, CFR, full text GAO reports, as well as the US
Code. Note - these are still open for discussion. Some
improvements for the future - Federal Register and Congressional
Record headings will include page numbers. Russell asked for input
on how to tag inserted and deleted information in the bills
database. It is now possible to anonymously access a sample
database. Telnet to wais.access.gpo.gov, at login prompt type
sample (lower case) and enter. It is more complicated if you are
coming in through a WAIS server. GPO is working on a draft Home
Page that will be accessible through MOSAIC and WWW. They are also
working to get daily Publications Reference File (PRF) information
into the GPO Locator.
Russell also reported another initiative - costing out the
production of a CD-ROM of Congressional bills. These PDF files
take an enormous amount of space online and will probably go to
storage facility soon. It also might be nice to have access
locally at each depository library. Russell announced that as of
October 1994, Acrobat software is making their standard low-end
reader available free of charge. (Note: this reader is already
available on a number of CD-ROMs that libraries have, such as
FAR/FIRMR, IRS tax forms, NESE which include the budget
information.) Acrobat has released new software which allows GPO
to create an index to the PDF files. This new software will be
used on the new IRS tax form CD and allows you to search not only
by title and form number, but for any word in the instructions or
form as well.
In conclusion, Russell addressed the issue of training. Since GPO
can't get anywhere, they can provide slides and some scripted
searches that can be done locally - in essence to train the
trainers. GPO seeks feedback on the training sessions they have
already done.
COUNCIL COMMITTEE REPORTS
GPO OPERATIONS highlighted a number of issues - the need for a good
mechanism for communicating back when LPS is working on issues, is
there a standard for turn-around time for microfiche (e.g., FBIS),
is there a standard for abbreviations in microfiche headers,
microfiche claims, item selection surveys. GPO will be returning
to the traditional process but no decision as to what will be done
about those items added retrospectively, information about items
added appearing on Shipping Lists will be in all caps.
INFORMATION EXCHANGE is working on three projects - 1) collection
of testimonial letters from users to continue to document the value
of the Depository Library Program, 2) phase two of testimonial
project : holding a hearing to draw attention to the value of the
program, 3) developing a draft handbook for Council members which
pulls together basic information.
WORKING GROUP ON MONTHLY CATALOG have asked for suggestions with
regard to pamphlet edition of the MoCat.
AD HOC COMMITTEE ON REGIONAL LIBRARIES STRUCTURE - currently
working on a report with three parts; 1) vision statement of where
we see regional system in ten years, 2) where we are now and a
transition process to reach our vision, 3) detailing short and long
term steps along the way. Ad Hoc Committee currently has two
drafts of its vision statement. Some of the points brought up in
the drafts:
AD HOC COMMITTEE ON RESTRUCTURING OF DLP reviewed the points
outlined in both the Council and the Chicago conference documents
and drafted a discussion outline for this meeting. Ad Hoc
Committee recommended only discussing those things that are within
the purview of the Public Printer.
On Tuesday morning, Public Printer Michael Dimario gave an overview
of government printing and information dissemination initiatives,
starting with the National Performance Review and H.R. 3400
introduced last year through the President's transmittal message
with regard to the Legislataive Branch Appropriateions Act for
1995. At present, the Administration has agreed to some sort of
status quo with regard to printing and duplicating, in exchange for
a willingness on the part of the U.S. Congress to sit down and
negotiate some legislative initiatives to reform government
printing.
The rest of Tuesday was devoted to open forums on the following
topics: Public Access to GPO Access - Getting Our Users Connected
(system and user support services, training for librarians),
Regional Libraries and Alternatives for the DLP (redefining
interlibrary loan, regionals in the electronic environment),
Monthly Catalog, GPO Operations and Cost Savings (non-standard
subject headings, inspection process, Serial Set).
A number of the comments made during these open forums are
addressed in the proposed Council recommendations and action items.
Training for the electronic environment was a major item - people
saw a need for tutorials, cheat sheets for the end users, training
the trainers, Internet training, utilizing the state and regional
associations for training and distributing materials. Once again
the question was raised as to whether a library should be a
depository if they can't handle electronic information. It was
suggested that "a vision to aspire to" was needed instead of having
minimum technical standards that are so low that the library has
nothing to shoot for. GPO needs to communicate with library
administrators more about the importance of the library being able
to handle electronic information and what exactly that means.
There appeared to be confusion about GPO's plan to incorporate
electronic products into SOD-13. It may be that another directive
is needed as opposed to revising SOD-13.
Proposed Recommendations and Action Items (Preliminary Draft):
Monthly Catalog: Council recommends that GPO proceed with
developing a CD-ROM version of MoCat which will eventually replace
the fiche edition. Council also asks that GPO disseminate the
report entitled "Data Elements to be Included in Future Issues of
Printed MoCat" as widely as possible so that comments on this
document can be forwarded to members of the Council Opeations
Committee.
GPO Access Database Enhancements: Council recommended delaying the
insertion of page numbers in the electronic version of the Federal
Register until January 1995. Council recommended that a mechanism
be developed to indicate additions and deletions in the
Congressional Bills database on GPO Access. It should also be
possible to search using added/deleted language fields.
NASA Thesaurus Items: Council recommends that GPO move forward with
its "proposal to use NASA Thesaurus Terms from the Online
NASA/RECON Records on GPO MoCat Records".
Item Selection Surveys: Council welcomes the return to the use of
formal item surveys for new item selections and resumption of
distribution of item number cards. Council urges that interim
practice of adding new titles to existing item numbers be used only
when absolutely necessary for time senstivie and/or unaticipated
items.
Serial Set: Council recommended that "Report of the Serial Set
Study Group" be distributed as widely as possible. Although
Council awaits depository comment on this Report, Council
recommended that the following near term action items be adopted:
1) shift from manual binding to machine (book-flow) binding for
bound serial set; 2) investigation of commercial procurement of
Serial Set binding services; 3) undertake an operations analysis of
Serial Set collatin process in the GPO Binding Division.
Regardless of the final decision on a suitable format for
depository distribution, it seems appropriate to begin the process
of developing electronic versions of the Serial Set. Further,
Council recommends that GPO develop a prototype Serial Set CD-ROM.
Self Study In Inspection Process: Council recommends that GPO's
proposals to use a self-study questionnaire in the inspection
process be implemented. Draft should be published in
Administrative Notes and comments on the form should be solicited.
Documentation for Electronic Products: Council recommends that GPO
provide appropriate documentation which fully describes the product
or service, hardware or software required, content of product or
service, instructions for finding, downloading, or printing
information. Examples of support for electronic products could
include tutorial, help screens, quick reference guides and help
desks. Furthermore, GPO should encourage other issuing agencies to
provide same level of support for their products or services.
Communication with Administrators: Council urges that GPO
communicate its vision of the capabilities of and technological
requirement for providing government information in electronic
formats to key groups of library and institution administrators, as
well as individual administrators who determine operating budgetrs
or allocation of grant funds, or are responsible for requesting
library or agency budgets.
Training: Council commends GPO for providing training on GPO Access
and urges GPO to continue these initiatives and to explore other
opportunities to assist librarians to gain proficiency in the use
of GPO's electronic products.
Gateway Services: Council commends GPO for its timely support of
gateways to GPO Access and encourages the development of additional
gateways. Council also commends GPO for increasing from one to ten
the number of free subscriptions allowed each depository library.
Council Membership: Council commends Public Printer for appointing
new Council members prior to the Spring meeting. Council
recommends that future appointments continue to reflect the
diversity of libraries in the DLP, government information
providers, and interested constituents.
Fall 1995 Meeting Site: Council recommends the following locations
for consideration for the Fall 95 meeting: Anchorage, AK; Lexington
or Louisville, KY; Nashville, TN; or Raleigh-Durham, NC.
Action Items
Source: Susan E. Tulis, University of Virginia Law Library, "Fall
Council Mtg Report", GOVDOC-L, October 31, 1994.
The U.S. Government Printing Office (GPO) now has all Congressional
Bills available online. The Congressional Bills database contains
all published versions of House and Senate bills introduced since
the start of the 103d Congress.
The Congressional Bills database joins the official Government
versions of the Congressional Record and the Federal Register that
have been offered in electronic format over the Internet through
the GPO Access service since June 1994.
The Bills database is updated by 6 a.m. each day bills are
published. Bills are available in ASCII text files and in Adobe
Acrobat Portable Document Format (PDF) file format. Users with
Acrobat viewers will be able to display and print typeset page
facsimiles.
The Federal Register and the Congressional Record are available
online by 6 a.m. and by 11 a.m. e.s.t. daily, respectively.
Documents in the Register and Record databases are available as
ASCII text files with all graphics in TIFF file format.
Organizations or individuals may subscribe directly from GPO for
each of the three databases for $35 per month, $200 for 6 months,
or $375 for 1 year for a single workstation. Special rates are
available for multiple workstations.
Information about how to subscribe to the Congressional Bills,
Record, or Register databases is available by calling GPO at (202)
512-1530 or by fax at (202) 512-1262. Internet E-mail should be
sent to (help@eids05.eids.gpo.gov).
Users with full Internet access and local WAIS client software will
be able to receive both ASCII text and all graphics as individual
TIFF files or PDF files in the Congressional Record, Congressional
Bills, and Federal Register databases. This is the first time that
both text and graphics have been made availble electronically via
an online service. GPO's customized WAIS client software, a user-
interface program sepcifically designed for GPO's application, is
available from GPO for $15.
Those who do not have full Internet connections can access ASCII
text files, but not the PDF files or graphics, by using a phone
modem to dial directly into GPO without additional software. These
subscriptions provide for unlimited use for a stand alone
workstation or an individual SWAIS user ID.
The Congressional Bills and the Record and Register databases are
also available for free electronic searches to walk-in patrons of
many of the Nation's 1400 depository libraries under a "GPO Access"
program authorized by law and launched in June 1994. The
Depository Library System includes academic, public, law, and
Federal libraries. There is at least one Federal depository
library in every Congressional district.
Source: Gil Baldwin, GPO/Library Programs Service; (202) 512-1002;
(manage@access.digex.net). GPO News Release no. 94-9, September
27, 1994.
In a speech before the Telecommunications Roundtable in Washington,
D.C., on October 4, 1994, Superintendent of Documents Wayne P.
Kelly announced that GPO will provide free 24 hour per day access
to the entire product line from GPO Access program, available to
anyone with access to the Internet or personal computer and modem.
Kelly actually spent a major portion of his speech discussing the
importance of public access to public information and making a
strong appeal for public support for a direct government role in
the dissemination of government information, cautioning against
various proposals to further privatize the dissemination of public
records.
In particular, he expressed his concerns over the Clinton
administration's plans under the National Performance Review (NPR)
to break the Government Printing Office's near monopoly over
executive branch printing, by allowing agencies to do and/or
subcontract out their own printing.
In short, the Clinton administration and congressional leadership
have agreed to introduce legislation early next year to revamp the
federal government's printing policy and practices. If successful,
the NPR plan will undermine the principle of universal access to
federal information as a government responsibility by gutting the
Depository Library Program. If the NPR plan, supported by the
Office of Management and Budget, the National Technical Information
Service, and the General Services Administration, is successful,
the responsibility for distribution of government documents to the
depository libraries would fall to individual agencies.
"I wonder how 123 agencies and 4,500 printing entities will relate
to 1,400 different depository libraries, each selecting thousands
of publications to serve their own community's needs. Particularly
when agency staff and printing budgets are being cut", Kelly
hypothesized.
Kelly also pointed out that heavy privatization is a part of the
NPR plan as well. According to the NPR plan, federal agencies may
try to sell their electronic data at full market prices to defray
costs of agency operations and federal documents may be marketed
more heavily in private bookstores, undermining the viability of
GPO's existing bookstores.
Some additional highlights from his speech include:
"...Universal Access to Federal information is a Government
responsibility that should not be abandoned or privatized. In the
process of reinventing government, we must be careful not to
undermine one of democracy's main safeguards -- an informed
electorate....This is not a partisan issue. Nor is it a budget
issue. It is not a competitiveness or a business issue. It is
just as fundamental as the right to vote.
...Watch out for anyone who tells you the U.S. Government Printing
Office is a monopoly. About 80 percent of all printing done
through GPO is procured from competitive, low-cost bids submitted
by a list of some 10,000 private sector printers...."
Sources: Electronic Public Information Newsletter, October 7, 1994,
p. 146; James Love, "GPO Access - Free at Last", GOVDOC-L, October
6, 1994.
The Congressional Record, Federal Register, and Congressional Bills
Database are now available to off-site callers at a number of
different locations from coast to coast as part of the GPO Access
Gateway Program.
According to Public Printer Michael F. Dimario, the head of GPO,
"in time anyone with a personal computer, a phone modem, and
telecommunications software should be able to connect from their
home or office to GPO Access databases through depository library
gateways. Users may search the databases as frequently as they
like, without charge. The full text of the documents should be
available the day of publication."
"It is our goal to establish local outlets to the GPO electronic
system in every state. We want these important government
publications available to the American public around the clock, 7
days a week".
GPO is working with a select group of depository libraries to
develop model gateways for no-fee public access to GPO's databases.
Built on existing campus and public networks, the gateway
depositories will serve as models for the nationwide depository
library system. The first model gateways will help GPO gather data
on usage and the technical support requirements for users and the
participating libraries.
Until more Gateways are set up, expect problems in connecting,
particularly if the number of people trying to gain access exceeds
the number of access ports. That is why it is extremely important
that as many libraries as possible develop gateways as soon as
possible to lighten the load currently born by the first libraries
to develop such gateways.
Users may reach the Columbia Online Information Network (COIN) --
the first gateway announced by GPO and located at the Daniel Boone
Regional Library in Columbia, Mo. and set up in cooperation with
the Regional Federal Depository Library at the University of
Missouri at Columbia -- by dialing (314) 884-7000 or by telnet to
128.206.1.3. Login as "guest" and take the following path:
Be sure to set your terminal emulation to VT100.
At this point, you will be provided with a numbered list of
databases which you can access. To select a database:
You will be prompted to enter keyword/s to retrieve an index of
documents to your screen. [If you are looking for a particular
bill, i.e., S.540, use the syntax "s. ADJ 540". (All booleans,
such as ADJ (adjacent to), must be in all capitals.)
The system will return an index of all of the documents that
contain the keywords. Enter the number of the document that you
want to look at and hit enter.
To save a document, go back to the index by typing "q" and then:
You must logoff the system before hanging up. To do this:
According to GPO, the Seattle Public Library became the second
gateway offering free public access on October 21. Users may reach
the Seattle Public's Quest System by dialing (206) 386-4140 or by
telnet to 198.137.188.2. Login as "library", all in lower case,
with no quotes, and take the following path:
Terminal emulation should be set for VT100.
At this point, you will be provided with a numbered list of
databases which you can access. To select the database:
When prompted, enter the keyword or keywords to retrieve an index
of documents to your screen. [If you want to look for a particular
bill, for example, use the syntax "s. ADJ 540", making sure that
all booleans such as ADJ (adjacent to) are in all capitals.
The system will return an index of documents that contain the
keyword/s. Enter the number of the document that you want to look
at and hit enter.
To save a document, go back to the index by typing "q" and then:
Logoff by
The University of Virginia Library also reports that GPO Access is
up and running as a selection within the Social Science Data Center
section of its own UVA gwis. The login ID is 06400uva, the
password is AllStar, and each must be exactly right. In addition,
Barbie Selbie reports that "it is highly recommended that you get
the GPO Access manual [GP1.23/4:D26; shipping list 94-0326] and
look at it prior to using this database". [The RED TAPE Editor was
unable to access this site, but wanted to include it anyway so he
could say "GPO Access is now available from coast to coast".]
Source: Gil Baldwin, (mange@access.digex.net), GPO News Release No.
94-10, October 4, 1994 and GPO News Release No. 94-11, October 21,
1994; Michael Ward, (mike@tap.org), TXDXN-L, November 2, 1994; VLA
Shipping List, Volume 21, number 3/4, November 1994.
Bernan/UNIPUB's Government Publications Network is now available
using the popular Gopher Interface. Point your gopher to
(kraus.com).
The Government Publications Network is designed as a locator for
government publications. It provides librarians and other Internet
users with up-to-date information on the latest releases from the
U.S. Government Printing Office and prestigious international
organizations.
Separate catalogs are provided for the U.S. Government Printing
Office (including the Publications Reference File, updated twice a
month), and numerous IGOs including: GATT, UNESCO, the United
Nations University Press, International Atomic Energy Agency, FAO,
the United Nations, the International Monetary Fund, World Health
Organization, World Tourism Organization, OECD, International
Labour Organization, and Asian Productivity Organization.
The Government Publications Network is also available as a bulletin
board system. This can be reached by sending a telnet-ing to
kraus.com and logging in as 'gpn' to start the system.
For more information, contact Jeff Steinman, Bernan Press,
(jsteinmn@bernan.kraus.com) or call 1-800-274-4447.
Source: Arthur R. McGee, UN-LIB, October 19, 1994.
Documents librarians have been familiar with the Consumer
Information Catalog and the television advertisements (usually late
at night) announcing its availability for a very long time. In
case you missed them, they announce that anyone who desires a free
Consumer Information Catalog listing over 200 Federal publications
covering topics such as Federal benefits, health, cars, children,
housing, and money matters should send a postcard to Pueblo, Co.
To expand public access to this information, the Consumer
Information Center (CIC) is now making the Catalog and the
publications it covers available electronically by a variety of
methods including a BBS, gopher, world wide web, anonymous FTP,
telnet, and LISTSERV. For more information, or if you have a
question, a comment, or the following instructions don't work
properly, send an e-mail message to (catalog.pueblo@gsa.gov).
Via BBS.
Via Gopher.
Via WWW.
Via Anonymous FTP.
Via Telnet.
OR
Via LISTSERV.
Source: Duncan M. Aldrich, University of Nevada, Reno, GOVDOC-L,
October 20, 1994.
Congressman Vernon Ehlers, the Grand Rapids Republican, has been
picked by Speaker-in-waiting Newt Gingrich to serve on the
transition team preparing for January's GOP takeover. Ehlers'
assignment: get the House up to speed on the information
superhighway.
That means making the members and their work instantaneously
available to the public via the Internet.
"We want to make the information of Congress available to the
public so that every bill, every amendment proposed, every
committee report, the calendar for the day, the Congressional
Record, is all online and it's online immediately," said Ehlers.
"For instance, if a committee clerk turns in a report to the clerk
of the House, they will have to hand in both a paper copy and a
version on computer disk." "Our goal", as Newt stated it, "is to
make sure that any citizen in the United States who is interested
has access that's as good as the highest-paid lobbyist".
Ehlers was one of the first ten representatives to have an e-mail
address back in 1993. More are online now, but he wants to make
sure everyone is. He estimates that about 10% of his constituent
mail arrives via the Internet.
Source: Detroit Free Press, November 16, 1994, p.1A, 8A.
Political scientists (and other interested parties) can now obtain
direct feeds of all White House press releases over a new system
developed by a team of political and computer scientists at the MIT
Artificial Intelligence Laboratory. This feed contains all the
documents published by the White House and does not pass through
intermediaries. It is free and the documents are in the public
domain.
An important feature of the MIT publication system is that it
allows subscribers to customize their feeds according to a taxonomy
of Presidential Documents (160+ categories). That means, you can
select documents falling within particular subject areas and
document types to be delivered directly to your e-mail address or
a mailing list of your choice.
You can access the system by sending e-mail message to
(Publications@Research.ai.mit.edu) with the subject line "help".
You will receive an answer itemizing all the different services
available from this server.
This new system replaces an earlier and more primitive system that
has served as a distribution hub for these documents since the 1992
Presidential Campaign. In the near future, the new system will
replace Clinton-Info in the White House FAQs.
Source: Gary Klass, Illinois State University, PSRT-L@MIZZOUL,
September 6, 1994.
In a speech at the National Postal Forum (NPF) in Washington, D.C.
last September, Postal Vice President of Technology Applications
Robert A. F. Reisner unveiled a new information sharing program
centered on the idea of a kiosk in every post office. According to
Reisner, "the Postal Service sees in the kiosk an opportunity to
provide a single, accessible and easy-to-use way for citizens to
interact with their government in a rapid fashion. It extends our
200-plus-year tradition of providing a trusted, third-party
delivery of information and services to everyone, regardless of
their financial means."
Providing more detail, Susan Smoter, Kiosk Program Manager for
Technology Integration, stated that the USPS has been exploring
ways to provide services electronically via a prototype kiosk for
some time and reports that hyperlinks to other government agencies
via the Internet have already been developed.
For example, a kiosk could:
The kiosk would be available 24 hours a day, seven days a week in
post offices and other publicly accessible locations. The same
system would also be available through cable television systems and
portable computers.
"This would give all our citizens access to government anytime. It
would reduce the need to store forms and publications through the
use of on-demand printing technology and reduce the load on costly
800 numbers," noted Smoter.
Despite the fact that thousands of people were at this National
Postal Forum, nothing much more was heard about the USPS kiosk
program until Al Gore mentioned it in passing late one night on
televison. From what I understand, which is not always 100%
correct, the main thrust of Gore's comments were to highlight the
new Whitehouse Web Server as an example of new ways to deliver
government information to the public. Sue Davidsen (of the Go M-
Link Project) happened to overhear his comments and shared them the
following day over the Internet, expressing her concerns that
perhaps once again the library community was being unjustly
overlooked.
Given the number of messages generated as a result of her offering,
a lot of other people feel the same way. After all, haven't
depository libraries been in the business of providing government
information for an equally long time? Who better than librarians
could provide assistance in locating government information,
certainly not overworked postal employees? And who doesn't wish
they had the resources of the United States Postal Service to pull
off a project like this?
In response to all the negative publicity, Jonathon P. Gill,
Special Projects Office of Media Affairs, the White House, sent out
the following message: "the Administration did not intend that this
proposal exclude libraries, but rather that more access points to
government information be provided, a goal which we would [should?]
all laud. Our goal is to maximize the number of access points made
available to Americans without modem equipped computers. This is
an AND/BOTH strategy which works with BOTH libraries and kiosks.
I am no more in favor of a 'kiosk only' policy that I would hope
the library community would be in favor of a "library only" policy.
We all do better with MORE access points rather than fewer."
Further clarifications soon followed, by Sue Davidsen and others,
as more information became available. In short, the kiosk idea was
never meant to be limited to post offices. The US Postal Service
merely was one of the first organizations to take the idea and run,
setting aside its own funds to pay for the first 112 machines to be
deployed in the Washington, D.C. area and in five test states yet
to be determined. An RFP is scheduled for release quite soon,
requesting delivery of kiosks that will not require staff
assistance, use Internet protocols, but limit access to government
services and information.
The American Library Association also reports that the USPS expects
to consider libraries as sites in early tests of their citizen
kiosks. In fact, according to ALA's contacts, post offices are not
the only sites for the kiosks, nor even the primary focus. A
detailed study in each test community will determine the
appropriate public site. A draft report with the title The Kiosk
Network : an Electronic Gateway to Government Service will be
released in late November. ALA plans to participate in a meeting
with USPS officials on the kiosk initiative in mid-December.
Time will tell how the Postal Service kiosk program turns out.
However, in the RED TAPE Editor's opinion, it is yet another sign
that as far as information delivery goes, the times are still
a'changin and librarians (rightly so) are anxious about what role
they will play in those changes.
With a little technical know how, like that shown by Sue Davidsen,
we can all take part, sharing our views far and wide. As for me,
I look forward to hearing about any further government information
initiatives that she uncovers.
Bruce Maxwell, GOVDOC-L, October 25, 1994; Steven Kerchoff,
FLICC/FEDLINK, October 26, 1994; ALAWON, Vo. 3, No. 67, November
13, 1994.
Under an agreement with the Internal Revenue Service, NTIS FedWorld
will begin offering free World Wide Web, FTP, telnet, and dialup
access to about 500 IRS forms and their supporting publications.
These forms and publications will be available in at least four
different formats, including Postscript, SGML, PDF, and the HP
laser printer format.
To help reduce the anticipated demand for these publications,
particularly during the tax season next year, FedWorld Staff are
soliciting volunteer sites where these materials may also be
accessed, either for world use, or institutional use. Contact Tim
Feinstein at
Source: "IRS Tax Forms and Pubs on FedWorld", GOVDOC-L, October 4,
1994.
Uh-oh. That toaster-oven you got for your birthday isn't working
and your're wondering if it's safe. Maybe there has been a recall,
but you didn't send in the registration card, so the manufacturer
couldn't alert you.
Or maybe you have some concerns about that used car you bought.
Has it been subject to any recalls? Were the repairs made?
What to do?
The quickest way to get information is to call the manufacturer.
To find out if there has been a recall on a product under the Food
and Drug Administration's jurisdiction, call your local FDA office.
Or take a look at the FDA Enforcement Report, available at many
federal depository libraries, which contains information on
recalls. Or if you have a computer and a modem, you can get the
enforcement report -- and other information -- free via the FDA's
electronic bulletin board at (800) 222-0185. Set your modem at
full duplex, 7-(NU)-1. At the log-in prompt, type BBS. Or better
yet, if you have access to the Internet, take a look at the FDA
gopher or web server. Or maybe FEDWORLD.
The National Highway Traffic Safety Administration oversees recalls
involving vehicles. The offer of a free repair for a recalled
vehicle extends eight years from the time the recall if issued.
To receive information on recalls involving automobiles or light
trucks, consumers should call the toll-free Auto Safety Hotline,
(800) 424-9393. A voice menu will explain the procedure. The TTY
number for the hearing-impaired is (800) 424-9153. The agency has
information on recalls from 1966 to the present.
You will need to provide the make, model, and year of the vehicle
for which you want recall data. You'll receive the information in
the mail.
But you also can call the automobile manufacturer's customer-
service line to get recall information on specific models. Usually
the call is toll-free.
The NHTSA's hotline also provides crash-test information; tire
quality grading; and an explanation ofother safety literature
that's available, including a child safety seat recall package.
And consumers can reprot suspected defects in vehicles. Such
complaints can help identify defects and lead to recall campaigns.
If you know that the used vehicle you're buying or already have
bought was recalled, how can you determine if the repair was done?
Call the previous owner and ask. Or take the car or truck to a
dealer -- preferably the one where the automobile was first
purchased. The dealer is obligated to make the repair if it has
not been made. (The manufacturer picks up the tab, so it really
doesn't matter which dealer does the work.)
Car manufacturers are obligated to mail recall notices to new
owners, and they try to track down subsequent owners as well.
The Consumer Product Safety Commission has all the recall
announcements that have been issued since the agency's inception in
1973. If you have a computer, modem, and access to the Internet,
the agency's gopher server at info@cpsc.gov has recall information
from the past decade or more. For recall information about an
older product, call the agency's public affairs office at (301)
504-0580.
Both computer users and hotline callers can register safety
complaints and products.
To keep up to date on product safety, write to CPSC, Washington,
D.C. 20207, and request the commission's bimonthly brochure -- a
compilation of all press releases issued by the agency the
previsous two months. Include your name, address and phone
numbers, and just write "mailing list".
For Help
There are three federal agencies that handle recall information.
Source: Richard Des Ruisseaux, Gannett News Service, via Lansing
State Journal, Sept. 15, 1994, p.5B.
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